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Intel 以太网控制器 Code 10 错误解决方法

文章 ID:000087288 内容类型:错误消息 最后审阅日期:2021/11/01

1. Environment

Intel® Ethernet Connection I219-V

BUILT IN - ARTICLE INTRO SECOND COMPONENT

摘要

解决 Code 10 错误的步骤

问题描述

在设备管理器中查看时,Intel® Ethernet Controller 或 Intel® Ethernet Adapter 的状态显示为“Code 10,该设备无法启动”。

解决方案

以下是一些可能有帮助的建议和步骤:

  • 继续对系统进行断电重启:

    如果系统是台式机:

    1. 关闭系统。 2. 断开计算机的电源线。 3. 按住电源按钮约 30 秒。 4. 计算机保持断开状态约 10 分钟。 5. 重新连接电源线,启动系统,并检查 Intel® Ethernet Controller/Intel® Ethernet Adapter 的连接和状态。

    如果系统是笔记本电脑:

    1. 断开笔记本电脑的充电器。 2. 关闭笔记本电脑。 3. 取出电池。 4. 按住电源按钮约 30 秒。 5. 笔记本电脑保持断开状态约 10 分钟。 6. 重新插入电池以及充电器(如需要),并检查 Intel® Ethernet Controller/Intel® Ethernet Adapter 的连接和状态。 - 确认已安装最新的驱动程序

注意如果这是品牌台式机或笔记本电脑,请优先使用制造商提供的最新驱动程序。

1. References

文档时效性说明

本文为早期笔记,可能存在版本过时、命令失效、链接失效、最佳实践变化等问题。请以官方最新文档为准。

原英文标题:2023-03-30_How-to-Address-Code-10-Error-on-the-Intel-Ethernet-Controllers...

https://www.intel.com/content/www/us/en/support/articles/000087288/ethernet-products.html


1.1 原文(English)


tags: - Windows


Article ID: 000087288 Content Type: Error Messages Last Reviewed: 11/01/2021

1.2 Environment

Intel® Ethernet Connection I219-V

BUILT IN - ARTICLE INTRO SECOND COMPONENT

Summary

Steps to resolve Code 10 error

Description

When looking in the device manager, the status of the Intel® Ethernet Controller or Intel® Ethernet Adapter shows "Code 10, the device cannot start".

Resolution

Some recommendations and steps that may help are detailed below:

  • Proceed to power-cycle the system:

    If the system is a desktop computer:

    1. Turn off the system. 2. Disconnect the power cables from the computer. 3. Press and hold the power button for approximately 30 seconds. 4. Leave the computer disconnected for around 10 minutes. 5. Re-connect the cables, boot the system, and check the connectivity and status of the Intel® Ethernet Controller/Intel® Ethernet Adapter.

    If the system is a laptop computer:

    1. Disconnect the charger cable from the laptop. 2. Turn off the laptop. 3. Remove the battery. 4. Press and hold the power button for approximately 30 seconds. 5. Leave the laptop disconnected for around 10 minutes. 6. Re-insert the battery as well as the charger cable if needed and check the connectivity and status of the Intel® Ethernet Controller/Intel® Ethernet Adapter. - Verify that the latest drivers are installed.

NoteIf this is a branded desktop or laptop, use the latest drivers provided by the manufacturer first.

2. References

文档时效性说明

本文为早期笔记,可能存在版本过时、命令失效、链接失效、最佳实践变化等问题。请以官方最新文档为准。

https://www.intel.com/content/www/us/en/support/articles/000087288/ethernet-products.html